Last updated: June 15, 2025
Introduction
Australian Festivals ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to Australian Festivals (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:
- Name and contact data (such as email address, postal address, and phone number)
- Credentials (such as passwords and security questions)
- Payment data (such as credit card information and billing address)
- Profile data (such as username, profile photo, and preferences)
- Content (such as photos, comments, and feedback)
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- Device and usage information (such as your IP address, browser type, operating system, referring URLs, and pages viewed)
- Location data (such as city, state, and country)
- Cookies and similar technologies (as explained in our Cookie Policy)
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, maintain, and improve our Site and services
- To personalize your experience and deliver content relevant to your interests
- To respond to your inquiries, comments, feedback, or questions
- To send administrative information, such as updates, security alerts, and support messages
- To process transactions and send related information, including confirmations and invoices
- To monitor and analyze usage patterns, trends, and activities
- To detect, prevent, and address technical issues, fraud, or other illegal activities
- To comply with legal obligations and resolve any disputes
Disclosure of Your Information
We may share information we have collected about you in certain situations, including:
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Third-Party Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
- Marketing Communications: With your consent, we may share your information with third parties for marketing purposes.
- Legal Requirements: We may disclose your information where required by law or if we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.
- With Your Consent: We may disclose your information for any other purpose with your consent.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand that any information provided to or collected by us may be intercepted, disclosed, or accessed by unauthorized parties.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information
- The right to request the deletion of your personal information
- The right to withdraw consent to the processing of your personal information
- The right to object to the processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Your Choices
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Site.
Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
Do Not Track Signals
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals.
Third-Party Websites
Our Site may contain links to third-party websites that are not affiliated with us. Once you leave our Site or are redirected to a third-party website, we are no longer responsible for the protection and privacy of your information. This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Australian Festivals
123 Festival Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 1234 5678